Privacy Policy

1. Information We Collect

DecorPalm collects information you provide directly, such as your email address when subscribing to our newsletter, and information collected automatically when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to send you our newsletter and updates (with your consent), improve our website and services, process requested purchases, keep you signed in after an email magic-link login, and comply with legal obligations.

When you sign in with an email magic link, we store your email address, display name, and a unique account identifier so we can keep you signed in and associate saved reports, downloads, and orders with your account.

3. Cookies

We use cookies and similar technologies for essential site functions, analytics, remembering privacy preferences, and advertising on blog and article pages. See our Cookie Policy for details.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to this site and/or other sites on the Internet. You may opt out of personalized advertising in Google Ads Settings, or opt out of some third-party advertising cookies at aboutads.info.

DecorPalm is operated by Taciturn Studios LLC. Privacy questions go to privacy@decorpalm.com.

4. Third-Party Services

We use MailerLite for email marketing, Stripe for payment processing, and Google for analytics and advertising on blog and article pages. Each service processes information according to its own privacy policy when you choose to use that service or when ads or measurement tags load.

5. Your Rights (GDPR)

If you are in the EEA, you have the right to access, correct, or delete your personal data, object to processing, and withdraw consent at any time. Contact privacy@decorpalm.com.

6. AI Chat Assistant

Our website uses an AI-powered chat assistant to provide faster support and information. When you use this chat feature:

• Your messages are processed by our AI vendor's servers to generate responses.
• We retain chat transcripts for quality assurance, product improvement, and AI model training.
• Chat data is handled in accordance with our data retention policies.
• Chat transcripts are not sold to third parties.
• You may request deletion of your chat data by contacting privacy@decorpalm.com.

A consent notice is displayed before your first interaction with the chat assistant. By proceeding past the consent notice, you acknowledge and agree to the data practices described above.

7. Contact

For privacy-related inquiries, contact Taciturn Studios LLC at privacy@decorpalm.com.